The equipment varies depending on your location. The antenna mounts on the outside (typically rooftop) of your building or an existing antenna tower. In some instances where we need additional signal strength, we use a reflector dish – which looks very much like a small TV satellite dish.
Installation normally takes between 2 to 3 hours depending on the difficulty of the installation. We do require someone to be at the installation to approve the antenna location, placement of the inside WiFi router etc.
You can make payments using My Volt online, by cheque made out to “Ekovolt Telco Limited” or bank transfer to Guaranty Trust Bank A/C 0170576353
No, only with our professional installers can we guarantee the quality of your service and installation.
All equipment remain the property of Ekovolt and are to be returned in workable condition at termination of service. You may purchase or lease, if you require additional equipment for service.
Not normally. Unlike Satellite TV, our signal is broadcast from towers within 3km of your location. Given the short distances the signal is not significantly affected by rain or fog.
Volt Internet is a fixed wireless service - your Unlimited Data service is only made available at your installed premise. Typical 3G, 4G mobile internet options offer the flexibility to roam with your modem, however they are capped data bundles.
All service plans have at minimum, a 6-month agreement.
Installation fees are N20,000 for Home and from N38,000 for Business (exclusive of tax).
We occasionally have a situation where the signal is marginal at the time of installation. In this event we may decline service or (after consulting with the customer) install service with the provision that if we are unable to keep the service working acceptably we will refund the install fee and cancel service.